Overview
This AI solution automatically captures important information from every AI voice call and instantly sends a clear lead summary to your sales team via WhatsApp or SMS. As soon as a call ends, the system extracts customer details, conversation highlights, and next steps, so your team can follow up quickly without reviewing the entire call.
It runs entirely on AWS Lambda as a single, lightweight function. No servers to manage and pay per call pricing.
Category
AI & Automation
Build Type
Serverless Backend
Platform
AWS Lambda & API Gateway
Integrations
ElevenLabs & Twilio
The AI Voice Agent
Built on ElevenLabs, it places outbound calls and holds a natural, human sounding conversation with each prospect. No scripts read by a person, no call center staffing.
Consistent Performance
Every customer call is handled professionally, 24/7, with the same level of quality and accuracy.
Natural Conversations
The AI speaks naturally, understands customers, and responds smoothly like a real team member.
Automatic Lead Qualification
The AI identifies customer needs, interest, timeline, and budget without human involvement.
Smart Data Capture
Important customer information is automatically captured and organized into structured lead records.
Lead Scoring
Every lead receives a score and summary, helping your team prioritize the best opportunities.
How It Works
Automatically deliver call insights to your team in seconds.
Call Completes
The voice agent finishes its call and fires a post call webhook.
Authenticate
The HMAC signature is verified over the exact raw request body.
Extract
Structured data the agent collected is flattened into lead fields.
Resolve Number
The dialed number is recovered from the call metadata.
Format
A concise summary is composed, led by the conversion score.
Deliver
The message reaches the team over Twilio, as SMS or WhatsApp.
End to End
Seconds
Not hours, not a manual review queue.
Contact
Who called and how the team can reach them back.
Current Situation
Where the caller is now and what they currently have.
Intent
What the prospect is looking for, and on what timeline.
Follow Up
The best time to call the lead back.
Qualification
How likely the lead is to convert, and why.
What Gets Captured On Every Call
Each alert summarizes the information the voice agent gathered, organized into five groups.
Under the Hood
What the backend does, what it can do for the team, and how it keeps every webhook trustworthy.
Project Scope
Secure Call Integration — customer call information is securely received and processed through protected cloud services.
Verified & Secure Processing — every request is validated before processing to ensure only trusted data enters the system.
Instant Lead Notifications — as soon as a call ends, the sales team receives a clear lead summary and conversion score through WhatsApp or SMS.
Duplicate Prevention — the system automatically prevents duplicate notifications, ensuring the team receives each lead only once.
Key Capabilities
Multi-Team Notifications — lead alerts can be sent to multiple team members simultaneously with simple configuration changes.
Reliable & Scalable — the platform runs automatically in the cloud, handling increasing call volumes without manual maintenance.
Security
Secure Credential Management — sensitive credentials are stored securely, helping protect customer data and business operations.
Controlled Access — only authorized parts of the system can access sensitive information, providing an additional layer of security.
Technology
AWS Lambda (Python 3.12)
AWS API Gateway
AWS Secrets Manager
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Amazon DynamoDB
Amazon CloudWatch
ElevenLabs
Twilio
Built to Grow with Your Business
The platform is designed to be flexible, making it easy to add new features and integrations as your business grows.
Multiple Communication Channels — send notifications through WhatsApp, SMS, email, Slack, or other business tools.
Smart Lead Routing — automatically direct leads to the right team based on priority or lead score.
CRM Integration — automatically save and update customer information in your CRM.
Support for Multiple AI Agents — connect different AI voice agents to the same workflow and notification system.
Why It Stands Out
Built to help your team capture and act on qualified leads quickly, accurately, and reliably.
Fast Lead Delivery
Qualified lead summaries are delivered to your team through WhatsApp within seconds after every call.
Reliable Performance
Every customer call is processed automatically, ensuring no valuable lead is missed.
Area
Outcome
End-to-End AI Automation
The AI handles customer conversations, qualifies leads, and instantly shares them with your sales team, without any manual work
Fast Lead Delivery
Qualified lead summaries are delivered to your team within seconds after every call
Reliable Performance
Every lead is processed accurately and delivered consistently, ensuring no opportunities are missed
Cost-Effective
Built on a lightweight cloud platform that keeps operating costs low while scaling with your business
Ready to Automate
Your Business Workflows?
Book a 15 minute discovery call. We'll evaluate your operations and recommend a tailored AI solution with a step-by-step implementation plan.
Talk to UsOr email us at contactus@techyardsystems.com